For several years, we have been using technology to improve our services. The IT department keeps developing innovative solutions to meet our customers’ needs.
The tools developed in-house can be interfaced with your own IT system and even customized. They allow the products traceability, a data centralization of all your orders and documentation, and the access at any time to the entire customer area.
On your My RDT personal account, you can consult and follow up your shipments and your quotation requests, track your storage or download all the documentation related to your orders.
Beyond that, this service is a digital work space to share and exchange with our operational teams.
COMPUTERIZED WAREHOUSE MANAGEMENT SYSTEM
The WMS used in our warehouses is fully integrated on tablets with QR reader and camera.
Every goods entering our warehouse are scanned and listed in the system.
The location of each pallet is registered and then available online on your My RDT account.
At every step of the process, photos are taken by our team and uploaded to your customer area. In case a reservation is issued upon receipt of the goods, photos are also uploaded to the file.
We provide you with tools by collecting and processing data, and producing analytical charts.
These tools, such as the price cost file per unit of your shipment, can help you to manage more precisely your cost and purchases.